Medical Virtual Assistant
Front-desk coverage that sounds like your practice—not a call center.
- Phone & email triage
- Patient messaging & follow-ups
- Provider coordination
Medical billing & virtual support
Cleaner claims. Faster payments. Less admin on your plate.
We handle billing, eligibility, scheduling, and front-desk workflows so your clinicians can stay with patients—not paperwork.
98%
First-pass claim accuracy goal
24h
Typical eligibility turnaround
50+
Providers supported
Who we are
A billing partner that works like an extension of your front office
MedFlow Billing is a remote healthcare support company built for U.S. clinics, hospitals, and private practices that need accurate billing without the overhead of a full in-house team.
Our specialists work U.S.-aligned hours, follow HIPAA-trained workflows, and plug into the tools you already use—so onboarding is fast and disruption stays low.
98%
First-pass claim accuracy goal
24h
Typical eligibility turnaround
50+
Providers supported
What we offer
Services built around how clinics actually run
From front-desk coverage to full claim cycles—pick a lane or combine them into one remote team.
Scheduling & Appointments
Keep the calendar full and the no-show rate down.
- New & return bookings
- Reschedules & cancellations
- Reminder sequences
Eligibility & Benefits
Know coverage before the visit—not after the denial.
- Real-time eligibility checks
- Benefits confirmation
- Deductible & copay notes
Prior Authorization
Auth tracking that doesn’t stall clinical schedules.
- Auth initiation & follow-up
- Payer portal submissions
- Status documentation
Medical Billing & Claims
End-to-end claim work with clear reporting you can act on.
- Charge entry & claim submission
- Payment posting
- Denial management
RCM Consulting
Process audits and playbooks for practices ready to scale.
- Workflow review
- Denial pattern analysis
- Staff training outlines
Why practices choose us
Remote support that still feels close to your clinic
Accurate work, clear communication, and security habits that match U.S. healthcare expectations.
Cost-effective coverage
Get specialized billing and admin support without full-time U.S. staffing costs.
Dedicated specialists
Named team members who learn your providers, payers, and EMR quirks.
HIPAA-aligned security
NDA-backed staff, secure access practices, and audit-minded documentation.
U.S. hours, remote reach
Coverage that matches clinic schedules—without geographic hiring limits.
Testimonials
What our clients say
Real feedback from clinic leaders who needed billing and admin help without adding headcount.
Start a conversationMedFlow cleaned up our AR backlog in the first quarter. Denials dropped and our front desk finally had time for patients again.
Eligibility and prior auth used to stall our schedule every week. Their team owns the follow-ups so we can book with confidence.
Professional, HIPAA-aware, and easy to reach. It feels like we added staff—not outsourced a problem.
Simple packages
Start lean. Scale when volume grows.
Transparent monthly options for virtual support and billing—custom scopes available anytime.
Part-Time VA
Light coverage for growing practices.
$499/month
- 4 hours / day
- Scheduling + admin
- Email & patient support
- Shared reporting
Full-Time VA
A dedicated seat on your team.
$899/month
- 8 hours / day
- Dedicated specialist
- Front desk + scheduling
- EHR data entry support
Billing Support
Scoped to your claim volume.
Custom
- From $999 / month
- Claims & posting
- Eligibility checks
- AR follow-up
Free Trial
Test fit before you commit.
$0 to start
- No long-term lock-in
- Real workflow sample
- Full support during trial
- Clear next-step plan
Contact
Tell us what your clinic needs
Share a few details and we’ll recommend a support mix—usually within one business day.